Method / Agent Centered Design
Design the work around everyone doing it.
Agent Centered Design makes context, responsibility and handoffs explicit across human and agent work.
Apply ACD with your team A considered path through complex work
The through line
An agent joins a workflow. The workflow must account for it.
- 01
Context
What may the work draw from?
- 02
Authority
Who may decide, act or review?
- 03
Recovery
What happens when a handoff breaks?
Where it meets your work
Design for ordinary work and its exceptions.
People & agents
Roles, boundaries and clear acceptance.
Handoffs
Useful context reaches the next owner.
Feedback
Failure can return to a recoverable state.